Rental Agreement
SEVERABILITY
The provider of this rental contract shall be severed able so that the unenforceability or waiver of the provisions shall not affect the remaining provisions RESPONSIBILITY OF USE & DISCLAIMER OF WARRANTIES. You are responsible for the use of the rented items. You assume all risks inherent to the operation and use of rented items, and agree to assume the entire responsibility for the defense of, and to pay, indemnify and hold Bolkem Event Décor & Rental harmless from and hereby release Bolkem Event Décor & Rental from, and all claims for damage to property or bodily injury (including death) resulting from the use, operation or possession of the items, whether or not it be claimed or found that such damage or injury resulted in whole or part from Bolkem Event Décor & Rental negligence, from the defective condition of the items, or any other cause. YOU AGREE THAT NO WARRANTIES EXPRESSED OR IMPLIED, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE HAVE BEEN MADE IN CONNECTION WITH THE EQUIPMENT RENTED.
EQUIPMENT FAILURE
You agree to immediately discontinue the use of rented items should it at any time become unsafe or in a state of disrepair and will immediately (one hour or less) notify Bolkem Event Décor & Rental of the facts. Bolkem Event Décor & Rental agrees at our discretion to make the items operable within a reasonable time, or provide a like item if available, or make a like item available at another time, or adjust rental charges. The provision does not relieve renter from the obligations of the contract. In all events, Bolkem Event Décor & Rental shall not be responsible for injury or damage resulting from failure or defect of rented items.
USE OF EQUIPMENT
Renter agrees & covenants to be satisfied with the instruction and condition of equipment rented and of the proper and safe use of equipment, or that renter is so familiar and conveyed to Bolkem Event Décor & Rental. Renter further agrees that the items will be used only at the address listed on the contract, and only for the purpose for which it was intended and manufactured. Subleasing or improper use is prohibited. Renter agrees they have read all instruction manuals, operating instructions and warnings related to rented items.
TIME OF RETURN
Renter’s right of possession terminates upon the expiration of the rental period set forth on contract. Time is of the essence in this contract. Any extension must be agreed upon in writing.
PAYMENT
Renter shall pay all charges payable under this contract in advance, provided however that all foregoing shall not limit the amount payable by the renter hereunder and all additional amounts hereunder shall be paid immediately as such costs are incurred. Renter shall pay all reasonable costs of collections, court, and attorney fees. If rental charges are not paid within (10) days of the due date, Bolkem Event Décor & Rental at our discretion may re-calculate rental charges daily and charge the credit card on file. Renter shall pay in addition to any other amounts payable hereunder, a service charge of 2.0% per month on all past due accounts. There will be a $35.00 charge on any returned checks for any reason.
ADDITIONAL CHARGES
In addition to other charges and cost provided herein, the renter shall pay charges in accordance with company rates then in effect for the following services.
- Delivery or Pickup
- Delivery or Pickup from any location to other than ground level
- Setup/knockdown of tables and chairs
- Delivery and pickup after business hours, Saturdays, Sundays, and Holidays
- Packaging materials are not returned
- Service calls
- Site planning and preparation
- Last-minute or rush orders
- Extreme weather conditions
CARE OF EQUIPMENT
In addition to its other obligations hereunder; Renter shall: Pay a reasonable cleaning charge for items returned dirty. Protect the rented items from weather damage, breakage, unauthorized or improper use, theft, or loss while in the possession of the renter.
<INSURANCE
Renter shall maintain, at renter’s expense, liability, property, and casualty insurance coverage in an amount sufficient to fully protect Bolkem Event Décor & Rental and its equipment against any and all claims, loss, or damage of whatever nature or type.
SITE PREPARATION
Renter agrees to have the site clean and ready for delivery and installation or dismantled for pickup of the equipment, also, agrees to pay an additional charge for any delay incurred along with any labor charges resulting in renter’s failure to do so.
PERMITS & LICENSES
Renter agrees prior to any installation of rental equipment including tents, to obtain at renters’ expense, any and all necessary permits and licenses, and other consents.
SUBSURFACE CONDITIONS
Renter agrees to obtain any locating of underground utilities before delivery of rented items. Renter also agrees to reimburse Bolkem Event Décor & Rental for any additional costs incurred as a result of undisclosed or subsurface conditions resulting in an additional cost to us.
HOLD HARMLESS AGREEMENT
Renter agrees to assume all risk and agrees to hold Bolkem Event Décor & Rental and any of its staff harmless from and against any and all claims, losses, liabilities, and damage, and all costs and expenses arising directly and indirectly at of or relating to:
- The delivery, loading, unloading, erection, installation, dismantling, and use of rented equipment
- Contact of underground utilities, pipes, or any condition on renter’s property
- All necessary surface repairs
- Any injury or damage during use of rented equipment.
SECURITY DEPOSIT
Renter shall pay security at the time of reservation. This fee is 10% of total rental charge. The security deposit will be returned upon cancellation up until 14 days of the event date. The deposit will be forfeited if the reservation is canceled within the 14-day period before the reservation event date. A CC# is also required on file to place an order. If no CC# is placed on file, the order will remain a quote.
PAYMENT
All orders are to be PAID IN FULL, before the time of delivery/customer pick-up. Accepted payment methods are Cash, Visa, Discover, MasterCard, and American Express. Items will not be delivered/released unless the total is paid in full, and we have received a signed rental contract. NO EXCEPTIONS. If payment is not made before Wednesday of the event week, the remaining balance will be placed on the credit card on file. CC# must be placed on file, regardless of the payment method. Personal checks are not accepted. Delivery personnel will not accept payment.
PRICING
Pricing is subject to change without notice. Prices represented on price list represent a one-day rental period, which includes customer pick-up/delivery the day before the event, keeping the items for the day of the rental, and customer return/pick-up on the day after the event. If you wish to rent items for an extended period, please contact a sales specialist for special rates.
CANCELLATION POLICY
Upon confirmation of a rental order, the customer must give a deposit to reserve the order. If the customer decides to cancel an order prior to the event, it must be done 14 days prior to the event date. Bolkem Event Décor & Rental will retain the 10% of canceled items. Customer does, however, have the option to move rental date, if all items are still available, within 12 months of the canceled date. If items originally rented are not available on the new date, similar replacement items will be issued.
DELIVERY / PICK-UP
Delivery and pick-up are available to the customer at an additional, reasonable price. For a weekend event, we may deliver as early as Tuesday or Wednesday. If you are scheduled for a Friday delivery, we may call you at the beginning of the week and move the delivery day up a day or two, depending on workload and weather conditions. We cannot guarantee a specific delivery/pick-up time. To find out when your order is scheduled for delivery/pick-up, please call the week of your event date indicated on your contract. If a specific delivery/pick-up time is needed, additional fees may apply. Pickups that are scheduled for Monday may be pushed back to a later date due to inclement weather or high workload. Your flexibility is greatly appreciated by our staff. Please keep in mind that rental equipment is the customer’s responsibility from the time of delivery until the time of pickup. Normal Delivery Prices represent the following requirements:
- Area is easily accessible to our trucks
- Equipment is to be unloaded within 20 feet of the tailgate of the truck
- All delivered equipment is dropped off in stacks as close to your requested area as can be reached with our delivery vehicle, according to prior submitted layout/directions sent by the customer.
- Delivery location must be on the first floor
- Delivery must take place during normal business hours 9:00am-5:00pm Monday-Friday 9:00am-Noon Saturday
**HOURS VARY DURING WINTER MONTHS**
Additional distances, steps, elevators, After-Hours / Sunday / Holiday deliveries, etc., will be subject to additional charges Set-up and tear-down service for chairs and tables is available at an additional fee. If this service is requested, we must receive a layout/drawing at least two (2) days prior to delivery.
CUSTOMER PICK-UP / RETURNS
Customers may pick-up most items from the Bolkem Event Showroom during normal business hours, if they wish to avoid delivery and pick-up charges. Items that are not available for customer pick-up include all backdrop, dance floors, staging, and Tables with glass. Please clean out all debris from truck/trailer prior to hauling equipment. If the equipment is returned dirty, the customer may be charged for cleaning of items. Bolkem Events is not responsible for any damages occurring to the vehicle during loading/unloading of items. All items are to be returned on the date listed on the invoice. If late, additional charges apply.
RETURNS – FINAL INSPECTION
Bolkem Event Décor & Rental reserves the right to modify charges for broken, missing, damaged, or dirty items up to 14 days after items have been received prior to going through FINAL inspection.
PRIOR TO PICK-UP OR RETURN
Rental Items including Tables and Chairs should be stacked in the same manner they were upon delivery. Linens should be dry and free of excess garbage to prevent mildew and staining. Additional charges will apply if restacking of items is necessary. Customer will pay the full replacement cost of linens if they have mildew or staining not removed during normal washing, as well as full replacement cost for any rental items or storage containers missing upon pick-up.
EQUIPMENT RESPONSIBILITY
All items are to be inspected by customer at time of drop off. If problems with items, Bolkem Event Décor & Rental must be notified before event. Renter is responsible for equipment from time of possession to time of return. Renter assumes the entire risk of loss, regardless of cause. If items are lost, stolen, damaged, renter will assume all costs of replacement or repair, including all labor costs. Renter shall pay a reasonable cleaning charge for rented items returned dirty. Any items not wanted upon delivery are still to be paid for by customer.
EMERGENCY LINE
- If renter does not attempt to contact Bolkem Event Décor & Rental directly after he/she has had a problem with a rental item, no refund, discount etc., will be given, NO EXCEPTIONS.
- RENTER UNDERSTANDS THAT BOLKEM EVENT DÉCOR & RENTALS MAY USE PICTURES OF EVENTS FOR PROMOTIONAL/MARKETING PURPOSES.
A 50% deposit is required to secure items and delivery for the event date.
Balance is due on the due date.
Payment options:
Zelle : Rent@bolkemeventrentals.com
Cashapp# $bolkemeventrentals.